Code of Ethics
Updated: 5 July 2024
Stars & Signs aims to provide support, guidance, and life coaching as you progress through your journey — otherwise known as the Human Experience.
Stars & Signs aims to work with you to help you gain a deeper understanding of yourself, your relationships, and your journey through life.
Karen Currie and Tassia O’Callaghan, as Stars & Signs, agree to abide by these Code of Ethics along with our Terms & Conditions, Privacy Policy and GDPR statement when offering Astrology, Tarot and Lenormand Consultations.
We will serve the best interests of our Clients, conducting our professional activities with integrity and compassion, and without causing, or intending to cause, harm. It is our intention to offer guidance, support and counselling for Clients working towards individual, and collective, Higher Purpose.
We will maintain a high standard of personal conduct with respect to these ethics to include a duty of care to all Clients by providing a safe environment for all Consultations.
The intuitive services of Stars & Signs should not be used in place of professional counselling.
Your experience with Stars & Signs in no way replaces the services from a licensed counsellor or therapist, and cannot be relied upon in lieu of sound legal, medical, or financial advice from licensed or qualified professionals. We will recommend Clients consult a licensed professional for advice of any nature that we are not qualified to provide.
Stars & Signs does not diagnose problems, but rather suggests creative and intuitive perspectives for understanding any issues you might be tackling, to empower you in a way that will maximise your personal and professional potential.
Stars & Signs strives to help you improve the quality of your life by tapping into your inner creativity and intuition, for support.
Stars & Signs will treat all Clients with equal respect, regardless of their origins, ethnicity, cultural background, occupation, marital status, political opinions, religion, gender identity, ability, age or sexual preferences.
Consultations will be undertaken in an open, honest and compassionate manner. We value our position of trust in discussing Clients’ enquiries and commit to providing guidance to coach and counsel in a non-judgemental, impartial and inclusive way, to the best of our ability.
We will remain impartial and non-judgemental regarding Clients’ situations and will treat all Client information, shared or discussed during Consultations, with discretion, respect and confidentiality. However, if we believe that there has been a crime committed or someone may be in danger, we will share information as part of our duty of care. See also Privacy Policy - GDPR.
We will provide guidance and insight, but we will not make definitive predictions nor take away the free will of my Clients. We will remind Clients that they always have free will, conscious choice and responsibility for their lives, before/during and after a Consultations.
We intend to help Clients reach conclusions and insights for themselves to ensure that they feel as empowered as possible after a Consultations. On occasion, for Consultations that contain potentially negative/disappointing information, we will ensure that Clients leave with a clear picture of my interpretation of the current state of events and a path forward to achieve a more positive outcome.
We will respect a Client’s right to refuse or terminate their Consultation at any time, regardless of prior consent. See also Terms and Conditions.
Astrology
We will create Astrological Birth Charts using Client information via a 3rd party platform to provide a pictorial representation.
We intend to read Birth Charts by way of dialogue with Clients to ascertain how they might be experiencing our interpretation of the energies within their Chart.
Astrological Birth Charts will be used to support and guide Clients as they explore their personality and character traits as well as offering insight into specific areas of life focus and soul growth.
Our belief that the Human Experience is fundamental to our soul’s growth underpins the nature of our Astrology Consultations.
We will present our Astrology qualifications honestly, including educational credentials, levels of certification and experience.
We will politely refuse Astrology Consultations under the following circumstances:-
Predictions eg lottery numbers, date of death, examination results
Specific medical, legal, financial advice requests
If we believe someone requires psychological medical intervention
Enquiries regarding illegal subject matter
Tarot
We intend to read Tarot using our intuition and interpretation of universal wisdom as well as our intellectual knowledge of the card meanings, and will always read from a place of love and caring for humanity and individuals. For face to face Readings, we will combine this by watching body language cues and general perception.
We may, on occasion, request that an enquiry is reframed or rephrased in order to ensure that we get to the heart of the Client’s line of questioning.
We will share what we intuitively read in the Tarot cards with honesty and transparency.
We will present all our qualifications honestly, including educational credentials, levels of certification and experience.
We will politely refuse Tarot Readings under the following circumstances:-
Predictions eg lottery numbers, date of death, examination results
Specific medical, legal, financial advice requests
For young people under 18 years of age
If we believe someone requires psychological medical intervention
Requests that ask for details regarding the thoughts, feelings or lives of third parties
Enquiries regarding illegal subject matter
By contacting Stars & Signs for a Reading, you are acknowledging and agreeing to this Code of Ethics.
Contact
If you have any questions or concerns about our Code of Ethics and other policies, please contact us at: hello@starsandsigns.co.uk.